Although our products are relatively easy to use, sometimes a little help from our side can be a tremendous asset for you. We like to meet our customers and anyone else who is interested in our systems. We are open to any questions, comments or complaints and we do our best to respond to you as soon as possible. We are meeting our customers in several ways;
We offer research consultancy based on our many years of experience in NIRS. We can help you to create a protocol and/or analyse your data. Consultancies can also be done on site.
We offer Skype support to answer your questions as soon as possible. Do not hesitate to contact us to discuss the possibilities. If you prefer to use Skype, please send us an e-mail with your Skype ID.
We offer full support as standard for the first year after purchasing one of our NIRS devices. You can always call, e-mail, or visit us. For quick help we can control your computer remotely.