Contact & Support

Although our products are relatively easy to use, sometimes a little help from our side can be a tremendous asset for you. We like to meet our customers and anyone else who is interested in our systems. We are open to any questions, comments or complaints and we do our best to respond to you as soon as possible. You can meet us in several ways, or check if the FAQs and Artinis Support Center can solve your problem.

Research consultancy

Based on our many years of experience in NIRS, we are able to offer research consultancy. Upon request, we can provide support in creation of study protocol and/or data analysis. On-site consultancies is also possible.

Online support

We offer online support, e.g. Zoom / Microsoft Teams, to answer your questions as soon as possible. Book a time with our NIRS Application Specialists and schedule a meeting:

Customer support

We offer support (online) as standard after purchasing one of our NIRS devices. You can always call, e-mail, or visit us. For quick help, we can control your computer remotely.

Permission to use marketing material

Do you want to attach Artinis pictures or videos in your publication/article/etc.? Contact us to get a request form.

Find distributor

Find your closest NIRS or X-ray phantoms distributor.


Artinis NIRS products are intended to be used for research applications only. Our products are not sold as Medical Device as defined in Medical Device Regulation (EU) 2017/745. Our products are not designed or intended to be used for the diagnosis or treatment of disease. TMSI EEG systems are clinical devices.

Terms & conditions